What is Installments with Afterpay?
Installments with Afterpay is a service that allows you to make purchases now and pay
for them over time. To learn more, visit www.afterpay.com.
How do I use Installments with Afterpay?
Simply shop online and add items to your shopping bags and checkout as normal. At
the checkout, choose Installments with Afterpay as your payment method. First-time
customers will need to register with Afterpay and provide payment details, as usual,
returning customers simply log in to make their purchase. It's that easy!
Please note that all items in your shopping bag must be eligible for Installments with
Afterpay. A minimum purchase amount may apply and you must meet additional
eligibility requirements to qualify.
Where can I use Installments with Afterpay?
Installments with Afterpay can only be applied to purchases made on nrml.ca
Website.
Payment options depend on purchase amount.
Can I use Installments with Afterpay if I'm an international customer?
Afterpay is only offered to our customers who have a 1) CA, US or UK, billing address 2) CA, US or UK shipping
address, 3) CA, US or UK credit card, debit card, or bank account, and 4) a CA, US or UK mobile phone number.
Customers with other international billing addresses, shipping addresses, and/or phone
numbers will not be able to set up an account with Afterpay.
How does the payment schedule work?
For pay-in-4 payments, generally customers are required to make their down payment
at the time of purchase, with the remaining three payments deducted every two weeks
from your chosen payment method.
For monthly payments, customers may be required to make a down payment at the time
of purchase. The remaining payments will be deducted every month from your payment
method until all scheduled payments are complete.
For all Afterpay payments, you can log in to your Afterpay account to view your payment
schedule and make a payment before the due date if you choose to do so.
Where can I find common questions about payments?
Check out the Afterpay Payments FAQ.
When will my items be delivered if I use Installments with Afterpay?
Afterpay orders are delivered pursuant to delivery time frames presented by NRML after you complete your order online.
Is there a limit to how much I can spend on a single transaction?
Yes, transaction value limits apply to purchases made on nrml.ca using
installments by Afterpay.
Are there products that are not eligible for purchase using Installments
with Afterpay?
There are certain items that are restricted from purchase using Afterpay.
How do I return or exchange an item purchased using Installments
with Afterpay?
Subject to NRML's return and refund policies, if you have changed your mind, you may be able to return your Afterpay purchase for a refund.
Please check that your return or exchange meets NRML's Return policy here. Afterpay will be notified of
your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.
If you are fully returning items you purchased using the monthly payments option and a refund is owed, any amounts paid towards the good or service will be refunded; any
interest that has already been paid will not be refunded. You may be charged interest for the period of time before
your refund is processed.
If you believe there is fault or concern with your Afterpay purchase payment, please
contact Afterpay customer support at info@afterpay.com
What happens if I don't pay my Afterpay installments on time?
You will be prevented from using Afterpay and you may be charged a late fee.
What happens if I have a partial refund, and how does that affect my
payments?
Afterpay will be notified once your refund is processed.
If you purchased using pay-in-4, your payment plan will be automatically adjusted to
reflect the new total order value starting with the last payment and working backward. In
the case where a refund amount is larger than 25% of the total order, Afterpay will
eliminate the fourth installment payment and apply the remaining amount to your earlier
Payments.
If you purchased using monthly payments, interest already paid will not be refunded.
Any amounts paid toward the good or service will be adjusted, interest will be
recalculated based upon the adjusted amount.
Does Afterpay charge interest?
Pay-in-4 purchases are always interest-free.
Monthly payments may include interest. If your installment loan includes interest, you
will be able to see the amount you will owe before completing the purchase.
Where can I find out more about Afterpay?
If you would like to know more about Afterpay, visit the Afterpay website
www.afterpay.com for a comprehensive list of FAQs, Terms of Service - Canada, Terms of Service - US, Pay-in-4
Installment Agreement, Monthly Payment Loan Agreement as well as Afterpay's Privacy
Policy.
If you have any questions about your Afterpay account, please contact Afterpay directly
via a web form found here.
More information about SEZZLE
More information about KLARNA
More information about Afterpay
